Terms and Conditions

Terms and Conditions for Prozera CBD Company

These Terms and Conditions (“Agreement”) are a legal agreement between you (“User” or “you”) and Prozera CBD Company (“Prozera,” “we,” or “our”), governing your use of the Prozera website (the “Site”) and any products or services offered by Prozera. By accessing or using our Site or purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our Site or purchasing our products.

Product Disclaimer Prozera’s products, including but not limited to CBD-infused oils, tinctures, capsules, topicals, and edibles, are not intended to diagnose, treat, cure, or prevent any disease. These products are not meant to replace professional medical advice or treatment. We recommend consulting a healthcare professional before using any CBD product, especially if you have any pre-existing medical conditions or are taking any medications.
Age Restrictions To use our Site or purchase our products, you must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher. By accessing our Site or making a purchase, you represent and warrant that you meet the age requirements.
Product Purchase and Payment 3.1 Product availability is subject to change without notice. We reserve the right to limit the quantity of products purchased per person or order. 3.2 Prices listed on the Site are in the local currency and are exclusive of applicable taxes, shipping, and handling fees. You are responsible for any taxes or duties associated with your purchase. 3.3 Payment for products must be made through the payment methods provided on the Site. By providing your payment information, you authorize us to charge the applicable amount for your purchase.
Shipping and Delivery 4.1 We will make reasonable efforts to ship products within the estimated timeframe provided. However, shipping delays may occur due to factors beyond our control. 4.2 Risk of loss and title for purchased products pass to you upon our delivery to the shipping carrier. We are not responsible for any lost, damaged, or stolen packages after delivery. 4.3 International customers are responsible for complying with their country’s import regulations and customs duties. Prozera is not liable for any customs issues or fees.
Returns and Refunds 5.1 If you are not satisfied with your purchase, you may request a return or exchange within 30 days of the purchase date. Products must be unopened, unused, and in their original packaging. 5.2 Refunds will be processed using the original payment method, excluding shipping costs. 5.3 Prozera reserves the right to refuse returns or exchanges if the product does not meet the required conditions.
Intellectual Property 6.1 The Site and its content, including but not limited to logos, trademarks, text, images, graphics, and software, are the property of Prozera and are protected by intellectual property laws. 6.2 You may not reproduce, distribute, modify, or create derivative works of any content on the Site without our prior written consent.
Disclaimer of Warranties 7.1 The Site and its content are provided on an “as-is” and “as available” basis. Prozera makes no warranties or representations, express or implied, regarding the Site’s accuracy, completeness, reliability, or availability. 7.2 Prozera disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability 8.1 Prozera shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising